Ok, I need some help for the TOL computer gurus. My Windows 10 was having some problems. So I decided to reinstall Windows 10 by refreshing. Unfortunately, it erased a bunch of apps that I still want. Is there a way to recover the apps or are they lost forever?
I did a Google search search for information but the links I found were mostly for recovering preinstalled apps. Some of the apps I want to recovered were not part of the original Windows 10 upgrade (like Norton 360 and Rosetta Stone).
You might try using the "System Restore" feature that you can search for within the Start menu. Try entering this in the Run command field:
C:\Windows\System32\rstrui.exe
Select a restore point date
prior to the date you did the refresh and see if that is possible. I have doubts as a refresh update usually wipes out quite a bit of a prior installation. You might look at your hard drive using the File Explorer and see if the refresh saved old files for you to recover.
These sort of issues is why I always create
images of my entire hard drive on a regular basis. An "image" is a snapshot of the exact state of your computer's hard drive at the time it is created.
For Windows 10 enter the following in the "Run" command line:
C:\Windows\System32\sdclt.exe
and select the option to create a system image. You will need a storage location on a USB drive or external hard drive that has about the same storage space as your computer. I use a
portable 1TB USB hard drive for storing images and files. Get USB 3.0 if your computer supports it as the image creation process takes quite a bit of time. They are reasonably inexpensive and worth the investment. You can then restore past saved images should things go wrong in the future.
You should also have a backup utility to copy files on your computer to external storage media.
This is the one (free!) I use.
In addition to all your personal files, use the utility to backup Windows related files:
\Users\YOUR USER NAME\AppData
C:\Program Files
C:\Program Files (x86)
C:\ProgramData
Note: the last three items assume your hard drive is named "C:". Just substitute the correct path accordingly if different for your computer set up.
You can also use cloud based services such as Google Drive, OneDrive, DropBox, etc. to accomplish the same as relates to backing up files (not images). If you have some spare change, consider using
CrashPlan. I use it and have it set to backup my files to a 1TB networked storage drive on my home network as well as the company's cloud based servers. It keeps versions of files I am working on, too, so I can recover my work in the event of a system crash.
AMR